After several months of wrangling with Allegion Australia over a replacement pump that was under warranty and Allegion's subsequent refusal to replace it; we found something better.
Greg from St Kilda Locksmiths found a solution for us and recommended we go with Dorma for a more a reliable service offering. The result is wonderful. The gate is back working again as it should.
Thanks Greg & Alex from St Kilda Locksmiths for persevering and getting such a good result for all the residents and owners at Moonbria.